Terms of Service
Last Updated: April 23, 2026
1. Acceptance of Terms
By accessing or using ChatLynxAI services, you agree to be bound by these Terms of Service.
ChatLynxAI provides AI-powered automated chat, lead capture, and customer communication solutions for businesses.
2. Services Provided
ChatLynxAI offers:
- AI automated website chatbots
- Lead qualification and response automation
- Appointment booking integrations
- Customer engagement tools
We reserve the right to modify or discontinue services at any time.
3. Client Responsibilities
Clients agree to:
- Provide accurate business information
- Maintain lawful use of chatbot services
- Not use services for spam, fraud, or illegal activity
- Review AI responses periodically for accuracy
4. AI Limitations
ChatLynxAI uses artificial intelligence which may occasionally produce incorrect or incomplete responses.
Clients acknowledge:
- AI outputs are automated
- Responses are not guaranteed to be error-free
- Final responsibility for business communications remains with the client
5. Payments & Fees
Services may include:
- Setup fees
- Monthly subscription fees
- Custom development charges
All payments are non-refundable unless otherwise agreed in writing.
6. Service Availability
We aim to provide continuous service but do not guarantee uninterrupted availability.
Downtime may occur due to:
- Maintenance
- Third-party platform outages
- Technical failures
7. Data Ownership
Clients retain ownership of their customer data.
ChatLynxAI may process data solely to deliver and improve services.
8. Limitation of Liability
To the fullest extent permitted by law, ChatLynxAI shall not be liable for:
- Lost profits
- Business interruption
- Indirect or consequential damages
- resulting from use of AI automated systems
9. Termination
We may suspend or terminate services for:
- Violation of these terms
- Non-payment
- Illegal or harmful use
10. Governing Law
These Terms are governed by the laws of Australia.